GroTechMinds Software Pvt. Ltd. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and non-personal information when you use our Website, https://grotechservices.com/, or engage with our Software Testing and Software Development services. By using our Website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information to improve our services and provide tailored solutions to meet your development and testing needs.
a. Personal Information
We may collect the following personal information when you interact with us:
- Contact Information: Name, email address, phone number, and company details.
- Project Details: Information related to your software development or testing requirements, including project specifications, timelines, technical details, and other relevant data or information.
- Billing Information: Payment details necessary for processing transactions related to our services.
b. Non-Personal Information
We automatically collect non-personal information when you visit our Website, such as:
- Technical Information: IP address, browser type, operating system, technical specifications, and device information.
- Usage Data: Pages visited, time spent on the Website, and interactions with various features.
This information helps us monitor and improve the Website’s performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and manage our software development and testing services based on your requirements.
- Communication: To respond to inquiries, offer support, and provide updates related to your projects.
- Billing and Payments: To process payments for the services we offer.
- Improvement of Services: To better understand client needs and improve our service offerings.
- Legal Compliance: To comply with applicable laws and regulations, as well as legal requests.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Website. Cookies allow us to:
- Recognize you when you return to the Website.
- Store your preferences and settings.
- Analyse Website performance and improve user experience.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Website.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us with specific services, such as payment processing, data hosting, or IT support.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, enforce our policies, or comply with legal proceedings.
5. Data Security
We take data security seriously and implement industry-standard measures to protect your personal information. This includes encryption, secure servers, and firewalls to safeguard your data from unauthorised access or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security of your data.
6. Your Rights and Choices
You have the right to:
- Access and Correct: Request access to the personal information we hold about you and update any inaccuracies.
- Delete: Request the deletion of your personal information, subject to certain legal or contractual obligations.
- Opt-out of Communications: Unsubscribe from our marketing communications by following the opt-out instructions provided in the emails or contacting us directly.
7. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies before interacting with them.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
GroTechMinds Software Pvt. Ltd.
Email: contact@grotechminds.com
Address: 40 and #41, 1st Floor, Hesaraghatta Main Road, North, near Bone Mill, opposite Kruthika Hospital, Bengaluru, Karnataka 560090
Phone: +91 8009900785